About 3 Way Components
3 Way Components is an online retailer selling automotive electrical components to national and international customers. They focus on selling branded components, ensuring quality for their customers, but at the lowest price point they can manage.
3 Way Components joined us stocking somewhere around 2500 SKUs, with the bulk of their sales being made in multi-packs of individual items. Around 3,000 orders are shipped each month.
As they keep their prices competitive, margins on individual orders are typically low – so everything that limits their ability to sell more products directly cuts into their overall profit margin.
A deal was agreed and we began preparations for their system just before Christmas. A roadmap for on-boarding was agreed and put in place to get them onto our system.
Our on-boarding support and system also:
- Set up an Express Packing Station, speeding up the packing of deliveries.
- Linked both sales channels to one central inventory, allowing for synchronised stock levels after every order.
- Implemented a central message centre, so customer service can be handled across both channels at a glance.
- Gave them access to our financial and other reports for a clearer at-a-glance understanding of the business.
“Cloud Commerce Pro is a very useful management system and works very efficiently. The staff at CCP are friendly and always at hand to help if you have any problems.
The system can be tailored to your type of business and saves masses of time when it comes to ordering stock and order processing.
I would recommend CCP to anyone who is having troubles managing their business as it is a useful tool and very reasonably priced.”
Antonio, 3 Way Components