Run Charlie

About Run Charlie

Run Charlie are an internet based outdoor clothing retailer based in Preston, Lancashire. They built the business from a very small scale to the now very successful warehouse operation it is today. Originally they focused on children’s clothing, but have expanding to include adults as well. Representing brands such as Regatta, Speedo and Berghaus, Run Charlie are leading the way as a forward thinking e-commerce retailer by running a very efficient operation and passing the savings onto their customers.

Customer Interview

Charlotte Murrey
Co-owner of Run Charlie

The Challenge

Run Charlie initially tried a number of business management systems, as their operation grew, in order to regain control of the excessive amount of manual tasks they found themselves doing.

One of the first systems they tried only listed products in Amazon, but going forward it became obvious they would need a system that could list out to a greater range of channels. The systems lacked the level of automation promised by the suppliers, so they found they were still doing much of the manual work that they had hoped to free themselves from.

Run Charlie therefore had many requirements and expectations when they came to Cloud Commerce Pro:
  • A system that is flexible enough to deal with an ever changing market
  • The ability to list out to more than just Amazon
  • More automation to free them up to focus on more important tasks
  • Integration with other business software
Run Charlie were particularly requiring a barcoding and scanning system to help them speed up the picking and packing processes, so they could grow and fulfil more orders with the same amount of warehouse staff.

The Solution

Within 8 weeks our on-boarding team had implemented a new ecommerce website which was linked to over 10,000 SKUs on multiple eBay and Amazon sales channels.
Cloud Commerce Pro have been able to automate over 90% of back-office tasks giving Run Charlie the time to concentrate on growing their business.
Cloud Commerce Pro’s system and on-boarding also:
  • Provided the ability for Run Charlie to quickly list their products across eBay and Amazon channels using Cloud Commerce Pro’s ‘Profile’ feature.
  • Assisted with the implementation of barcoding products and use of scanner technology.
  • Set-up an express packing station, allowing Run Charlie to pack and book in deliveries with couriers within 40 seconds.
  • Linked all channels to one central stock inventory, ensuring stock-levels are accurate in real-time in every one.

"Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage."

Charlotte Murrey
Co-owner, Run Charlie