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Find orders, keep customers informed and communicate at every stage of the order process
CRM & Messaging Features
Messaging
Handle all your marketplace emails through the Message Centre. Create simple templates for answering the frequent questions you encounter.
CRM
Search through multiple options to find customers and order history easily within your built-in CRM.
Edit Orders
Edit existing orders from within your CRM.
Invoicing
Access invoices for all your orders, including FBA orders.
Place new Orders
Create manual orders from within a customer record. You can apply discounts and pricing rules to a sales channel or an individual customer.
Create Returns
Create returns from within the customer record and book stock back into your inventory when it enters the warehouse.
Order Audit Trail
Logs every user and action. See who did what and when and track orders from entering the system to leaving the warehouse.
