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eBay Integration for Stock Control and Inventory Management
With our years of experience and understanding selling on eBay, we not only provide you with the tools to manage this marketplace, but can offer advice and guidance on best practice in order to increase your visibility and generate sales.
We can help you list, manage and optimise all your product listings, around the globe. While keeping your inventory levels synced and providing the systems to manage the processing and shipping of your orders.
eBay Integration Features
Listing Products
Create and update items on eBay with minimum effort in multiple languages and countries, whether as a ‘fixed price’ or auction listing.
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Despatch
Manage all orders from eBay or other marketplaces and channels in one despatch queue for quick order processing.
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Message Centre
Manage all your incoming sales and support emails from one inbox, pre identified and ordered for a quick response.
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eBay Stock Control
Manage your inventory across multiple eBay accounts and marketplaces, with the ability to add or remove listings based on stock levels.
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Create Profiles
Our ‘Profiles’ tool allows you to classify your products based on a set of rules to fit eBay's specifications, for quickly listing products.
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Reporting
Gain access to a dashboard of reports including sales, stock control, Amazon FBA, financial and returns reports.
How can you quickly list your products on eBay and Amazon?
Why list your products on eBay?
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eBay users$0million
Of GMV sold0million
eBay sellers0
Countries0billion
Live eBay items listed0minutes
User time on ebay AppList your products on eBay in one click using ‘Profiles’
Many businesses selling across multiple channels and marketplaces, can quickly become overwhelmed by the number of product listings to manage and maintain. Cloud Commerce Pro offers a system to remove a lot of the time consuming and often repetitive work of listing products on multiple accounts.
This is through the creation of ‘Profiles’ that allows our customers the flexibility to train the system into recognising products and product types, which then dynamically update the certain attributers to match the specifications of the marketplace where the product is to be listed.
Set eBay Product Category
Set the eBay Business Policy
Set the eBay Store Category
Assign the Shopping Options
Select the eBay Template
Create Dynamic Title/Descriptions from Product Attributes
Create Dynamic Barcodes
Set Multi-list Dropdowns and Image Switcher
Manage emails from customers in one Message Centre
Responding promptly to customer queries and complaints can directly affect customer satisfaction and whether they leave a negative review. Research suggests, messages responded to within 24hrs receive 50% less negative reviews.
Seller reviews not only have a huge impact on driving sales but whether a seller can reach the “Buy Box” in Amazon. In order to succeed as a seller on Amazon, it is vital that you regard customer “contact response times” (CRT) as a priority.
Aggregate all in-bound emails for eBay, Amazon and ecommerce websites into one message centre.
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Emails are automatically identified from the sales channels, where the order was placed.
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Messages are tracked and prioritised in order of last response time, with alerts and messages showing reply times.
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All communications are documented by the system and attached to the customers CRM record.
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All emails are directly sent to the customer and marked as replied in the linked marketplace channel.
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Create templates for replying to typical support queries, to help speed up response times and reduce work load.
Don’t just take our word for it…
The Challenge
Run Charlie were looking for a business management system (ERP), in order to regain control of the excessive amount of manual tasks and also to help them grow.
