Integrate Cloud Commerce Pro’s back-end system with all your existing eCommerce outlets. View all orders from one screen. See customer records with cross-channel purchase tracking. Manage your customer relations from a single message centre.
Indeed, you may sell through multiple channels, but you’re one central business. Cloud Commerce Pro helps you perform like one, with nothing lost because you were busy in another tab.
Reach New Audiences and Open Up New Markets
Over half of all online retailers sell through more than one sales channel. Multiple channels are seen as the best way to reach the widest audience, creating visibility for your products for more shoppers than any one channel can reach.
As you expand across channels, managing stock, orders, and customers takes more time. The risk of something slipping through the cracks grows. Without an order management system providing a central eCommerce platform, multi-channel marketing presents some serious challenges.
Successful multi-channel retailers sell their products to an international audience, through a wide range of platforms and marketplaces.
Some of these companies are online only. Others began as brick-and-mortar stores or opened retail outlets during their growth.
Some businesses have thriving telephone order services, whilst others are joining the ‘pop up store’ movement. That is, supplementing online sales with short-term physical stores backed by a local marketing blitz.
The number of different multi-channel sales models meeting with success is too high to guess at. After all, no two businesses are alike.
Cloud Commerce Pro is versatile. It integrates with the largest online marketplaces in the world, as well as with most eCommerce website platforms. Integrations are also in place to connect to couriers, accounts, and more.
We’ll configure Cloud Commerce Pro to work with your company. It works the way you work – but it automates or streamlines many of the tasks you need to check off every time you receive an order.
That gives you time to build your business, capacity to handle more sales, and peace of mind – knowing the automated systems have cut out the risk of human error from many tasks.
End-to-end Order Management
Automatic Stock Control
Stock levels automatically sync across all channels in real time. You’ll never risk overselling again.
Streamlined Warehouse Management
Generate pick lists, track inventory, and book in stock smartly with our warehouse management tools.
Automatic Courier Booking
Cloud Commerce Pro takes your custom rules and automatically books the most appropriate shipping for each order.
Streamlined Customer Support
Set up autoresponses, urgent message alerts, and handle all channels’ messages from one single screen with integrated CRM.
Set custom rules for each product to automatically create purchase orders when stock drops below a set threshold.
Streamlined Order Management
Do more with less. Busywork is automated and carries less risk of human error. Instead, your team is
In Store EPOS
Your Sales Channels don’t all have to be online.
Even in the modern eCommerce economy, physical shops can perform strongly. Whether it’s a trade counter at a public door to your warehouse or a chain of outlets running through the country, they’re best served by having their stock levels tracked in one central inventory.
Cloud Commerce Pro links your in-store EPOS system to your online sales channels. The result is a fully integrated platform for a fully integrated business.
Read more on our Solutions:
Cloud Commerce Pro supports the use of loyalty programs to encourage customer retention. Specifically, you can implement loyalty programs and track their success through the system.
Also, our loyalty programs link purchases across all channels to the same customer. Therefore, you can choose to maintain the data you need across multiple shopping locations.
Why choose Cloud Commerce Pro?
We believe the success of our customers has a direct impact on the success of our own business.
Like us, we want you to exceed. Therefore, aiming to deliver exceptional world-wide growth, whilst reducing administrative and managerial headaches of trading across multiple channels.
Our unique on-boarding approach offers an on-site ecommerce consultation and also advice and training.
Ensuring we understand your key challenges as a business, so as to offer tailored advice to achieve your goals.
We create an implementation / migration project plan, in order to set targets and expectations directly from the start
Talk to real human beings! No raising tickets or guides. Our support team are proactive, dedicated & happy to help.
We have an open door policy and actively encourage our customers to come and visit us whenever possible.
Our expert team await you – with a wealth of experience in retail, ecommerce, design and marketing.