Multi-channel Ecommerce Platform

Over half of all online retailers sell through more than one sales channel. Multiple channels are seen as the best way to reach the widest audience, creating visibility for your products for more shoppers than any one channel can reach.

As you expand across channels, managing stock, orders, and customers takes more time. The risk of something slipping through the cracks grows. Without an order management system providing a central eCommerce platform, multi-channel marketing presents some serious challenges.

Reach New Audiences and Open Up New Markets

Successful multi-channel retailers sell their products to an international audience, through a wide range of platforms and marketplaces.

Some of these companies are online only. Others began as brick-and-mortar stores or opened retail outlets during their growth.

Some businesses have thriving telephone order services. Others are joining the ‘pop up store’ movement, supplementing online sales with short-term physical stores backed by a local marketing blitz.

The number of different multi-channel sales models meeting with success is too high to guess at. After all, no two businesses are alike.

Cloud Commerce Pro is versatile. It integrates with the largest online marketplaces in the world, as well as with most eCommerce website platforms. Integrations are also in place to connect to couriers, accounts, and more.

We’ll configure Cloud Commerce Pro to work with your company. It works the way you work – but it automates or streamlines many of the tasks you need to check off every time you receive an order.

That gives you time to build your business, capacity to handle more sales, and peace of mind – knowing the automated systems have cut out the risk of human error from many tasks.

End-to-End Order Management

  • Automatic Stock Control

    Stock levels automatically sync across all channels in real time. You’ll never risk overselling again.

  • Automatic Courier Booking

    Cloud Commerce Pro takes your custom rules and automatically books the most appropriate shipping for each order.

  • Automatic Repurchasing

    Set custom rules for each product to automatically create purchase orders when stock drops below a set threshold.

One Central Multi-Channel eCommerce Platform

Integrate Cloud Commerce Pro’s back-end system with all your existing eCommerce outlets. View all orders from one screen. See customer records with cross-channel purchase tracking. Manage your customer relations from a single message centre.

You may sell through multiple channels, but you’re one central business. Cloud Commerce Pro helps you perform like one, with nothing lost because you were busy in another tab.

In-Store EPOS

Your Sales Channels Don’t All Have to Be Online

Even in the modern eCommerce economy, physical shops can perform strongly. Whether it’s a trade counter at a public door to your warehouse or a chain of outlets running through the country, they’re best served by having their stock levels tracked in one central inventory.

Cloud Commerce Pro links your in-store EPOS system to your online sales channels. The result is a fully integrated platform for a fully integrated business.

Our EPOS Solution
Our Phone Order Solution

See what our customers have to say

Listen to the experiences of our customers - learn how our platform has helped them to grow by improving their business processes.

Loyalty Programs

Cloud Commerce Pro supports the use of loyalty programs to encourage customer retention. You can now implement loyalty programs through Cloud Commerce Pro directly, and track their success through the system.

Cloud Commerce Pro can link purchases across all channels to the same customer, allowing you to maintain the data you need across multiple shopping locations if needed.

Why choose Cloud Commerce Pro?

We feel the success of our customers has a direct impact on the success of our own business. We want to see you exceed as we do ourselves, so aim to deliver exceptional world-wide growth as well as alleviating the administrative and managerial headaches of trading across multiple channels.

  • Our unique on-boarding approach offers an onsite ecommerce consultation with advice and training.
  • We understand your key challenges as a business, to offer tailored advice in achieving your goals.
  • We will create an implementation / migration project plan, to set targets and expectations from the start
  • Speak to real human beings! No raising tickets, no impossible help-guides - our support is pro-active, dedicated & hard working.
  • We actively encourage our customers to come and visit us whenever they wish. We have a transparent open door policy.
  • We have a wealth of experience in retail, ecommerce and professional design and marketing services.

Don’t just take our word for it…

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The Challenge

As 2Squared grew from managing retail outfits and moved into wholesaling, theirs needs also grew exponentially. Because of this, 2Squared approached Cloud Commerce Pro to help them overcome many new obstacles that come with an expanding operation.

luke 2 squared
Luke Hudson
2Squared Agency
“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”
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