Initially, a new startup retailer customer approached us. Specialising in producing furniture, TV and shelving units from an Eastern European factory, they sell items via Amazon, eBay and a WooCommerce website.
Whilst many startup retailers do not invest in a multi-channel management system, this company were looking to get a system in place from the beginning. Therefore, they were primarily looking at utilising working practices and minimising time lost correcting a product database.
Also, they wanted to use Amazon (FBA) as a fulfilment method.
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Managed Setup
Core System Features
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* Information correct as of 28/03/19
Startup Retailer Requirements
To begin with, this startup retailer had several key requirements in mind. They wanted multi-channel stock control. Also, a comprehensive customer support system, warehouse management systems and shipping automation.
Solutions
We met with the customer at their premises to discuss their work processes. Then, we developed a picture of their future plans to prepare for.
Amazon, eBay, and WooCommerce integration were necessary for sales channels and stock control. Royal Mail and DPD were also integrated for automated dispatch, as well as helping them organise FBA fulfilment.
Delivery
Without having to work around an active system and prepare migration, we were able to deliver within three working weeks after our proposal was accepted.
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