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Today in our weekly round-up: Google Beats Amazon to Public Delivery Drone Trials in the USA EU Pushes ‘Platform to Business’ Law Affecting Google & Amazon BuzzFeed News Publishes Major Amazon Scammer Investigation eBay vs. Amazon: The War of the Words Google Beats Amazon to Public Delivery Drone Trials in the USA The prospect of…

We launched our Price Overrides option in 2018. It was designed for retailers who want to offer special prices to certain customers. (The alternative was to apply a discount, but this shows as a discount.) Price Overrides allows our users to give special prices for regular customers, including trade customers. Cloud Commerce Pro automatically overrules…

For many people, ‘blockchain’ is just another cryptocurrency word like ‘Bitcoin’, ‘hodlgang’, and the rest. But blockchain is potentially a lot more than the technology behind Bitcoin. So, what could it mean for your business? What is Blockchain? The basics of blockchain technology: it’s a piece of software which encrypts the history of that software’s…

On the shortlist for Best Newcomer in the Delivery Excellence Awards 2019, Caribou is a new hybrid parcel delivery service focused on overseas delivery. Caribou will provide a combined express export method with best-in-class delivery in the destination country. Caribou is also the latest delivery option to receive Cloud Commerce Pro integration. With the announcement…

CRaP products cut down on profits even for Amazon. Don't fall down the same trap.

Over the past week, Amazon has been addressing everything from Amazon Vendors to Fulfilment by Amazon. There seems to be a common thread, though – CRaP products. CRaP is internal Amazon jargon. It stands for Can’t Realise a Profit. CRaP products are items they recognise the demand for, but which they can’t produce a good…

A new Royal Mail study shows online retail is only growing more important to UK businesses

Three quarters of all UK SMEs have a dedicated ecommerce site of their own, according to a new study conducted by the Royal Mail. But only 47% of online retailers also sell in brick-and-mortar stores. It looks clear that we’ve reached the tipping point where online sales are now more important than those through a…

Could higher taxes for online retailers be the solution to the woes of the British high street? Looking to the Future A new government report addresses the future of the British high street retail sector. It makes sweeping recommendations to support high street retailers against the perceived threat of online retail outlets. Among its recommendations:…

Another day, another Message Centre update. Today at Cloud Commerce Pro we have released a new feature in Message Centre that allows you to create message ignore rules to move single emails to your ignore folder or to quickly create rules to exclude other patterns of emails that you don’t want to see in Message…

Following many requests from our customers, we have now included operational times for auto-reply rules in Message Centre. Recently we allowed you to set a message delay time to allow messages to appear more human and this has now been extended to allow you to set auto-reply rules that only operate during certain hours. For…

Cloud Commerce Pro is pleased to announce that myHermes is now available as a shipping option for fully automated labeling directly from your CCP system with immediate effect. myHermes is available for bulk shippers so you need to contact your Hermes account manager to see if your volume of usage is acceptable for use through…

For customers who use our powerful Auto Purchase Order feature to create automated purchasing lists for your suppliers, from next week you can now drill down on how that order was created and if you adjust those orders you can be aware and make changes to the customers that will be affected. This update now…

From Cloud Commerce Pro this week we bring you a Message Centre update to make it easier and quicker to deal with customer enquiries. There are a number of small but important improvements which we think will make your Message Centre experience much more productive. Watch out for this update rolling out to your system…