Yodel is an independent UK parcel carrier with a focus on retail.
Yodel has grown in the logistics sector with over 50 sites nationwide. They have 46 customer delivery depots, 3 national sortation hubs in Wednesbury, Hatfield and Shaw, a central business control tower in Hatfield and their headquarters in Liverpool.
Yodel works with many of the UK’s top retailers to deliver around 160 million parcels every year by a mix of delivery depot-based van drivers and local neighbourhood couriers. Yodel offers a full range of B2C delivery services with three delivery attempts as standard and via their PUDO service, Collect+ delivered by Yodel, they also have access to thousands of Collect+ Points where customers can collect, return and send their own parcels. Yodel’s award-winning customer feedback programme, Have Your Say, receives 40,000 responses every week, allowing them to monitor customer satisfaction and identify customers’ needs to drive new services and innovation. The tool has 24/7 access for clients, providing full transparency.
Yodel International Delivery Service
The Yodel International delivery service has been developed specifically for online retailers.
It also provides a fully tracked home delivery service across 220 countries and territories worldwide. Transit times are three to five days delivery within the EU and six to ten days delivery for the rest of the world.